Contact us →

Privacy Policy

Privacy Policy

Controller responsible for data processing:
optimizes OG
Erlaaerstraße 51/4/37
1230 Vienna, Austria
Email: office@optimizes.at
Phone: +43 676 7401233

At optimizes OG, we place great importance on the protection of your personal data. This privacy policy explains which data we collect, how we use it, and what rights you have regarding your data. The storage and processing of your data are carried out in accordance with the General Data Protection Regulation (GDPR).

1. Collection and Processing of Personal Data

We collect personal data solely to the extent necessary for the provision of our services. This may include:

  • Customer data:
    Name, address, phone number, email address

  • Contract data:
    Information related to our contractual agreements, payment data

  • Communication data:
    Contents of inquiries or conversations

     

    These data are used only within the scope of the respective contractual relationship or for the processing of inquiries.

2. Use of the AWS Cloud for Data Storage

Your personal data is stored and processed in the AWS Cloud (Amazon Web Services). AWS complies with the strict security standards of the GDPR and offers extensive protection measures for your data. All server locations are within the EU (e.g., Frankfurt am Main) to ensure compliance with GDPR requirements.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Provision of our services

  • Communication within the scope of contract performance

  • Invoicing and accounting

  • Fulfillment of legal obligations

4. Disclosure of Data to Third Parties

Your data will only be disclosed to third parties in the following cases:

  • For the fulfillment of contractual services (e.g., subcontractors)

  • For the processing of payments (e.g., banks, payment service providers)

  • If legally required

 

Any third party to whom we transfer data is contractually obligated to handle it confidentially and process it in accordance with the GDPR.

5. Security of Data Processing

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures are regularly reviewed and updated in line with technological developments. Data transmission to the AWS Cloud is encrypted, and stored data is protected by access controls and firewalls.

6. Storage Period

We store your personal data only as long as necessary to fulfill the respective purpose or as required by legal retention obligations. After these periods expire, the data will be deleted.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request information about the data we store.

  • Rectification: You have the right to correct inaccurate data.

  • Erasure: You can request the deletion of your data, provided no legal or contractual obligations prevent it.

  • Restriction of Processing: You may request restricted processing of your data.

  • Data Portability: You can request your data in a commonly used, machine-readable format.

  • Objection: You may object to the processing of your data if it is based on legitimate interest.

To exercise your rights, please contact us at office@optimizes.at

8. Changes to the Privacy Policy

We reserve the right to update this privacy policy if required, for example due to changes in legal requirements or our services.

9. Contact the Data Protection Supervisory Authority

If you believe that your data is being processed in violation of the GDPR, you have the right to lodge a complaint with the competent data protection authority:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna, Austria
https://www.dsb.gv.at